Terms of Use

1.1 These Terms of Use ("Terms") govern the use of the mobile application "fitElle" ("App") and all related services provided via the App or the website www.fitelle.app ("fitElle Services"). The fitElle Services are provided by sole proprietor Karin Schall, fitBilling, c/o Postflex #7152, Emsdettener Str. 10, 48268 Greven, Germany ("we", "us"). VAT ID: DE366916903.

1.2 In addition to these Terms, our Privacy Policy applies, available at www.fitelle.app/privacy-policy. It explains how we process your data, especially health-related and AI-generated data.

1.3 The App provides individuals with menstrual cycles with personalized information, recommendations, and tools to support menstrual and hormonal health. Key features include AI-powered recommendations, nutrition suggestions, and symptom tracking.

1.4 The App is intended for users aged 16 and older. Users under 16 may only use the App with the consent of a parent or guardian.

1.5 Editorial Responsibility: The information in the App and on the website (e.g. cycle tips, nutrition guidance) is for general informational purposes only and does not constitute medical advice. Editorial responsibility lies with:
Karin Schall
fitBilling – Sole Proprietor
c/o Postflex #7152, Emsdettener Str. 10, 48268 Greven, Germany
Email: info@fitelle.app
Some content is generated automatically by AI systems (e.g., Gemini, Groq) and reviewed on a regular basis.

2.1 By using the App, you agree to these Terms.

2.2 We may modify these Terms to reflect legal, technical, or operational changes. If we make material changes, such as regarding paid features, we will notify you within the App and obtain your explicit consent where legally required.

3.1 The fitElle App is not a medical device and does not provide medical advice. It cannot replace consultation, diagnosis, or treatment by licensed healthcare professionals.

3.2 All recommendations are based on generalized scientific knowledge and not tailored medical diagnostics. Consult a physician for personal medical concerns.

3.3 AI-generated content (e.g., nutrition advice, cycle insights) is created using available health data entered by the user. No warranty is given for completeness or accuracy.

3.4 The App is based on natural menstrual cycles. For users on hormonal contraception, predictive functions such as phase indicators may be inaccurate. This is explained during onboarding.

4.1 The App includes free features (e.g., cycle calendar, symptom logging) and optional premium features (e.g., AI-generated insights, nutrition suggestions) available via subscription.

4.2 The App processes data you voluntarily input for personalization purposes. This data is stored anonymously and is not synchronized across devices or linked to your real name.

4.3 The App integrates AI services (e.g., Gemini, Groq) to provide personalized content. These services process pseudonymized data under strict data protection rules.

5.1 The App is free to download. Optional premium features are available via monthly or annual in-app subscriptions. Payments are handled through the Apple App Store or Google Play Store.

5.2 Subscriptions automatically renew unless canceled. Cancellation must be made directly via the respective App Store and is subject to their terms.

5.3 Consumers in the EU have a statutory right of withdrawal within 14 days. Due to the nature of digital services, this right may expire if the service is accessed immediately after purchase. The respective App Store terms apply.

6.1 We strive for reliable and uninterrupted service but cannot guarantee permanent availability.

6.2 We are liable only for intent and gross negligence or for breach of essential contractual obligations (cardinal duties). In such cases, liability is limited to foreseeable damages typical of the contract.

6.3 We are not liable for damage arising from reliance on AI-generated content, especially where used as a substitute for professional healthcare advice.

7.1 Use of the App requires acceptance of our Privacy Policy. The App processes voluntarily entered health data, which is stored in anonymized or pseudonymized form.

7.2 You may delete your data at any time in the App settings, thereby revoking your consent to data processing. For more on your rights, see the Privacy Policy.

8.1 All content in the App, including texts, graphics, design, and code, is protected by copyright.

8.2 You are granted a non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes only.

9.1 These Terms are governed by the laws of the Federal Republic of Germany, unless mandatory consumer protection laws in your country of residence provide otherwise.

9.2 Where legally permissible, the exclusive place of jurisdiction is the provider's registered office in Greven, Germany.

9.3 If any provision of these Terms is held invalid, the remaining provisions shall remain in full force and effect.

9.4 These Terms are available in German and English. In case of discrepancies, the German version shall prevail for users located in Germany; otherwise, the English version governs.